I was in the market for a new car on short notice because my old car died without warning. I read many good things about Subaru vehicles, and thought that I would check them out. I stopped by Camelback Subaru after work one day. I was interested in two of the models available in their lot.
As was expected, after several minutes where I could scope out the vehicles in the lot in peace, I was dragged into the office by a staff member (I believe it was Dennis). I was surprised at the line of questioning that started our conversation. Instead of asking what vehicles I was interested in, he went off on a different tangent talking about finances. He wanted to know what monthly payment I wanted to make. What kind of question is that? He also asked how much down payment I was going to make. This situation was all backwards. Either it did not look like I could buy a new vehicle, or this is this dealership's way of dealing with customers. He was trying to guide me towards a used vehicle. I kept trying to point out that I was more interested in whether I was comfortable in the vehicle rather than the price (I could have purchased any vehicle in the lot), but he kept pushing the financial part of the process.
I was limited on time, and did not have patience for the game that they were playing, so I thanked him and walked out of the dealership. Maybe other Subaru dealerships do not engage in the tactics above, but I did not have time to drive to another Subaru dealership to find out.
I do not recommend this dealership.