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| - When I moved into Mandarina I really liked it. The staff was cool, my neighbors were nice, the grounds were well-maintained and it is in a good location if you have to commute between Tempe, Scottsdale & Phoenix, which I was doing at the time.
During the last couple months of living at Mandarina, they switched management. Really perplexing and annoying events started occurring. For some reason, the time they saw fit to do landscaping-extremely loud landscaping- was starting at 5 AM. And this was in the winter, so no heat excuses. The staff was suddenly never in the office when the hours were posted and took 2 hour lunches. The front security gate broke and "two weeks" turned into.. well I don't know because it was still broken when I moved out.
At first the new management themselves seemed okay, the woman who was managing seemed pretty nice and considerate. Then it came time for my roommate and I to move out--breaking the lease because of her upcoming promotion/move to another state. This is when they showed their other, evil, manipulating, conniving, ruthless side. After completely ripping every last cent they possibly could out of us it got worse. The management company "misplaced" our final payments and I didn't find out until 2 months later when I was contacted by a creditor. Lovely. After a week of calls, voicemails, and getting the run around, the apartment fessed up to making a mistake, but we still had to pay interest that had accrued while there was a "remaining balance." We were freaked out about having this on our credit and just wanted to put the whole debacle behind us so we paid it without much fight.
The facility itself is nice, but I would never recommend it to anyone unless they had a different management team.
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