02/05/11:
Do NOT do business with this salon!! When I showed up on time for my 9:00 a.m. hair appointment, I was told the stylist scheduled to do my hair was sick & her replacement would be in soon (no one called me to let me know of this change). In the meantime, the front desk person offered me something to drink and I requested water. She gave it to me in a clear mug that had lipstick on the edge of it (but did apologize after I pointed it out to her). After waiting 15 minutes, I told the front desk girl & an elderly female employee I would be leaving since the new stylist still had not shown up and no one provided me with an update. How long was I expected to wait? The elderly woman gave me a weak excuse and was not motivated to try to resolve the situation. Her attitude (for someone her age) was very poor. I won't be returning & will share with others this very unpleasant first time experience. It's amazing that some businesses still operate this way in today's day & age. What a shame...