I had to shut down my water heater during some gas line work elsewhere in my new (to me) condo. After multiple tries I couldn't get the darn pilot re-lit. My home warranty company called Nationwide Plumbing. They called first thing the next morning, and Chris and his helper were here within a couple of hours. Chris quickly discovered that the knob on the WH had a hairline crack, so turning it actually did nothing - who'd have thunk it? Well Chris, apparently. Quick fix, prorated co-pay, and they flushed the sediment from my 17 y/o WH. I'm happy! I also learned they often work for my neighbor, who has rentals. I will call them next time I have a plumbing issue!