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  • This was my worst experience in a restaurant. My two roommates and two friends decided to go here to celebrate one of my roommates birthday and we were all craving sushi and Korean BBQ. We had been to the Glendale location and decided to try this place out. Worst decision I've ever made. First off, my sushi that I had ordered took a while to come out but once it came out it was good and everything was fine. I had ordered a roll that I thought would be good and after tasting it, I did not like it so I put it off to the side. Our waitress Casie came over and saw that I hadn't eaten much of it and asked if I wanted a box. I responded with a no saying I didn't really like it. She asked why and I said that the sauce on it was sweeter then I expected and I didn't like it. She said ok and said she would have it taken off my bill. The next thing I know, this other rude lady comes storming over to me and my friends asking why I didn't want it. I again stated that I didn't not like the sauce. She then proceeds to tell me that she cannot cancel the order due to that it states on the menu what was it in. Well I wasn't about to argue with this lady so I just told her that I will just pay for it. I just want to point out that I DID NOT ask for the sushi to be taken off my bill, it was offered to me. I am a manager in retail and deal with food being returned in a kitchen as well and I would NEVER treat any one of my guests the way that lady did to me. And to add the icing to the cake, for the next 15 minutes afterwards while I was waiting to pay ($60 I might add) the entire wait staff decided to talk about it in the back of the kitchen and continuously keep looking at me until I left. Do not only did I leave absolutely pissed off, I left very uncomfortable. I will NEVER come back to this restaurant and I will make sure all of my friends and family never do as well and I WILL ask them all to spread the word about this place. Through all of this, I would just like to say that Casie was amazing and an excellent waitress. She was super friendly and funny and always had a smile on her face. You should let her deal with your guests issues and not that other lady, you might be able to keep your guests happy.
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