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| - I was very excited to try this place out since I'd heard such great things about it. Upon entering, I was totally blown away by the decor. It was beautiful! I stood near the door for a couple minutes waiting to be greeting, or at least be given some sort direction, but no one seemed to notice me. I looked towards the bar and made eye contact with the bartender but he quickly looked away. The staff didn't seem friendly and I kinda felt awkward just standing there. As I struggled with deciding to stay or go, a friendly girl named Naomi popped up out of no where and greeted me with a smile. She immediately apologized for the wait and was very kind in explaining the menu to me.
I placed a pretty large order for my takeout. I ordered the Pad Thai, Hong Kong Flat Rice, Stir Fry Udon Noodle, Pork Pot Stickers, House Dynamite and Orange Chili. I knew the order would take a while so I settled in. Immediately, Naomi brought over some water and made certain there wasn't anything else I needed. Wonderful customer service.
Now, the reason I give this place one star is because of the head cook, Nayir, and because of the food.
After about 15 minutes since placing my order, I could hear the head cook yelling at the hostess who helped me and she was throwing a fit over my order. She was also yelling at the two other cooks in the kitchen with her. Why? I don't know. Nor did I care. It could've been something as simple as a miscommunication on the ticket. Regardless, it was extremely unprofessional of her to go on like that loudly enough for myself and other customers to hear. After a few minutes of hearing her complain about God knows what, I went up to Naomi, the hostess who took my order, and asked her to just cancel everything. I'd already paid but I didn't care anymore. Incidentally, Naomi happened to be standing right in front of the kitchen so when she asked me to reconsider, I gladly explained, loudly enough for everyone in the kitchen to hear, why I was upset and why I didn't trust food made by someone with that kind of unprofessional work ethic. At that moment Nayir stopped her rant and continued making my order without another word.
I decided to take Naomi's suggestion and I waited a few moments longer. The food was ready. I took it home, tried it and was pretty disappointed. The Pad Thai lacked any flavor, The Hong Kong Flat Rice was still so spongy and undercooked that I couldn't chew it, the Pot Stickers tasted store bought and the House Dynamite was swimming in a sauce that resembled soy sauce colored water. There was no viscosity. The Orange Chili was decent but definitely not enough for me to return.
I will definitely try it out again at a later time since first impressions aren't always correct. But, for now, I'm left with a really bad taste in my mouth.
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