| rev:text
| - The Tonto Bar and Grill use to be a favorite of mine when I was in the Carefree, AZ area, after tonight I'm not willing to make the drive from Goodyear to Cave Creek just to eat there. As usual the food was great, but the service suffered as I've not experienced before. We were seated across from the door between the kitchen and the dining room where wait staff were constantly coming and going, but it gets better. At one point a waiter was entering the dining room from the kitchen with a plate in each hand, he kicked the kitchen door open so hard with his foot that the door sprung back and knocked one plate from his hand, which landed on the floor and broke splattering plate material and food. Shortly after, a second waiter came through the kitchen floor and slipped on whatever was on the floor (heavy Mexican tiles), landing on his bottom, and broke several more plates and splattering food which hit the back of my guests feet. My one guest was also hit on the backs of her legs with pieces of the broken plates (we picked up three large pieces of broken plate before leaving). Staff came over and apologized even though this was not their place, where was the owner or Manager? The young gentleman who fell apologized to us even though he should have been sent immediately to the urgent care since I'm sure he must have hurt something in the fall and he did admit that his elbow was quite sore, but he had work to finish.
|