My boyfriend and I came to Las Vegas to try different restaurants since we are extreme food lovers and fans of great customer service. After the experience at this highly recommended restaurant we will NEVER go to another one of Gordon Ramsey's restaurants again. First off the hostess said it was a 30-40 min wait time so I gladly gave her my number and went to have a drink next door while we waited for her text message, after 1 hr I walked by to go use the restroom which was close by the restaurant I noticed there was not many people waiting in line so I went back to my boyfriend and finally after waiting 1hr and 30 mins I went up to the hostess and asked what was going on it had been 1hr+ she stayed oh I don't know "sorry thought it sent" I told her that was ridiculous and she went ahead and sat us only because we were clearly irritated with her non professional response after sitting we waited 20 mins for our server I then had to flag someone down to attend to us finally our "waiter" came took our appetizers and drinks down and never returned. Other servers were coming by to ask if we needed anything! We were extremely disappointed with this place in fact we gave our " waiter a $6 tip" and we gave another waiter who was actually doing a great job a great tip! To top it off the food was not great it was ok but not great like I have heard! perhaps they were referring to the other restaurants because this one definitely did not do anything but makes us never want to return!