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| - I have had my dental work done at North Point Dentistry for several years now.
I was forced to find a new dentist when my previous dentist moved his practice. I learned that an old friend was working for Dr. Ortale as a part-time hygienist and she highly endorsed him. With reservation (I don't relish seeing new dentists), I did go to Dr. Ortale and found him and his support staff to be great! My friend since moved on (she got a full time opportunity), and I stayed with Dr. Ortale because of his chair-side manner, his excellent work, and his wonderful staff! I tease with him that I stay because of his playlist! His in-office music has something for EVERYONE and spans decades!
Dr. Ortale and his staff are ALWAYS on time. He does see other patients in the office simultaneously but this is well orchestrated and I've found it to be the same with other dentists I've been to. I've never had to wait an unreasonable amount of time for his attention, and he and the staff check in and update you.
Dr. Ortale and staff are friendly, professional, and kind. He is very direct about his assessment and your options but I never feel pushed into any decision I've had to make (I have had a few dental procedure challenges due to poor work in the past).
Dr. Ortale's front desk assistant, Alicia, is very friendly and sweet. His hygienist and dental assistant are both friendly, thorough, and treat you with respect and kindness.
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