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  • Consumer beware! I hate that I can't choose my post office location. The employees here so not know what they're talking about half the time or are just grossly misinformed. There is no communication between staff. They all seem to give you different info. I needed a new key when mine broke and it's been almost 2 weeks and I still don't have the keys to my box despite the new lock having been put on. I called and was met with a very unfriendly employee who told me that the keys were supposedly delivered 5 days ago. Yet when I went into the office yesterday they said they would be delivered by the end if the day. They were not. That was when I spoke with Tricia. She took my number and told me she would call back and when 5 hours went by with no word I called again to have Tricia be annoyed I was calling again and told me that the post man had not been back yet. Had she told me when I first called that she was waiting on his arrival I would not have called back! Very poor customer service!!!
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