The Works is another "upscale" burger joint that has been taking Toronto by storm, which originated in Ottawa. They have a ton of options for burger toppings, and type of burgers (you can even get elk!), but where they lack in options is the appetizers. Although when I went, we got the crispy pickles and I did enjoy them.
The most important part of a burger place is the burger. The burgers at The Works are a great size and are very filling. But the downside is that when you bite into them you will see that they are completely brown, as they are well done and not all that moist. I had to add extra ketchup and mustard to my burger to bring it to an excellent level of moisture. One of my friends said it best, "Extra toppings shouldn't be the answer at a "fancy burger place", as the burger patty should really sing.
One of the stars at The Works is the milkshake, and it was the highlight of my meal. Overall it's a good place, and there isn't anything bad about it. It could just be so much greater.