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  • Ok, I understand it's McDonald's, what can we expect, right? Wrong. This particular McDonad's fails time and time again, to the point where I would wait to get to either Robinson or across the bridge in Ben Avon to get my food. Constantly serving McDoubles that are messy, missing condiments (ketchup,pickles, S&P, etc), not filling your drink cup anywhere near full, fries are always cold and over salted. But, customer service as far as drive thru is concerned, is excellent and cheerful. But, I get the feeling that they keep the "crappy" food just for drive-thru so people won't complain. The last time I went, I went inside to sit down and eat with a friend. We both ordered the same thing, 2 McDoubles with small fries. Her first burger was an entirely plain burger - no cheese, toppings, or condiments. She was graciously given a replacement. My second burger - lacked every topping and condiment but had cheese. I didn't feel the need to complain because I did not want to waste the current burger to eat my replacement or vice versa. And, I hate going inside McDonald's restaurants to eat and the last time I did, solidified my disgust. I do not need the doors to the play area open to hear seven children under the age of 10 running and screaming. Close the doors, lets be serious. I know, get over myself, it's McDonald's. But, you expect to get what you spend your hard earned money on, right? And, since you can't complain online - here's my review/complaint. -Enjoy.
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