Four of us went to Federal Pizza for their $20 special on Tuesdays after 8pm ($20 pizza and a bottle of wine or 2 pitchers of beer) and experienced the best customer service! We were greeted immediately at the door and told about the app NoWait that enables you to "enter" the line on your way to the restaurant to reduce wait time by the hostess. Once we were seated, we placed our orders rather quickly and received a "welcome pizza"! (While it was a wonderful surprise, it is not a normal circumstance to be expected at every visit) Between the four of us, we ordered 2 pitchers of beer, one bottle of wine, 2 salads, and 2 pizzas and the food was incredible! One of the pizzas was slightly burnt (we wouldn't have complained) and the man who brought it out immediately stated that we would be getting another(!) pizza as a replacement to go since he felt it was burnt by their standards! I will be going back frequently and highly recommend the great food and absolutely superb customer service.