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| - Ugh. I hate writing such a negative review for a restaurant with seemingly good food, but we had such a horrible experience here. We made a reservation at Briggs for Saturday night. When we arrived, the restaurant was clearly packed. As expected for a Saturday, but for whatever reason this was surprising to the staff and it showed. We had absolutely horrendous service. Our server took unacceptably long to come to our table. Our waters were filled by the hostess once, and remained empty for the rest of the night. Our server brought our drinks and took our food order, and that was the last time we saw her until we had to flag her down for the bill. Our drinks were empty and she never came by. She never checked up on our food, even though we wanted more ketchup and wanted to order more drinks. We would have stayed longer and ordered more drinks/dessert, but we just wanted to leave by the time we were done our meal.
I totally understand being busy. However, the server didn't apologize until the end when she brought the bill. Basically, I felt like she wanted us to feel bad she was busy and leave a better tip.
The food was decent, which somewhat saved the experience. We ordered the roasted chicken dinner, which was nice. The chicken was a bit dry though, and the coleslaw was so vinegary/sour I could barely eat it. The fries were good. We also ordered the rock crab gnocchi. I honestly think the crab should be ditched - the ricotta gnocchi was the star of this dish. The cold crab mixture didn't jive overly well with the gnocchi.
We definitely would not come back here. Horribles service almost ruined our Saturday night!
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