I'm so disappointed. I ordered 2 entrees online through their website (powered by dineTO I think) I arrived to pick up at the specified time and had the worst restaurant experience of my life. I walked in and told the guy behind the counter I had ordered online. He looked at me blankly then asked my name. He then asked what time I had ordered so I asked what time it was currently at which point he just pointed at a clock whereupon he told me I hadn't ordered anything. I understand that maybe it was an error on the part of the website but the guy was desperately unhelpful and rude. He did not offer to make the food or apologize in anyway for the inconvenience, he just scowled and acted like I was bothering him. Shortly afterward I emailed the restaurant and received no reply. Great way to conduct business. I would have been a regular.