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  • I bought a 2010 Cadillac SRX from RoyFoss. It was a certified used car.... which means absolutely nothing. Issues: 1. The sales person said the car was completely accident free and that they did an inspection. Clean CarFax. Upon inspection after purchase I found out that the car had been in an accident and that any inspection should have picked it up (inspected by another GM dealership!) 2. The electronic system in the car has several issues. Everything from KeyFobs being dead upon purchase to mirrors not returning to the proper position. 3. Paint had fall out from transport truck breaks. This was suppose to be dealt with and was not. 4. seat memory system was not working 5. etc, etc, etc The worst part was that after I found out all my issues and found out that RoyFoss would do nothing to fix the problems, I contacted GM directly and after 6 MONTHS of back and forth, received a call today telling me that there is nothing that either the dealership or GM will do. The car is under warranty so anything warranty deficient will be covered, but other issues are out of pocket. I will never purchase another GM product because of this. Such a bad experience. Dealership flat out lied to me, and GM could care less about that. DON'T SHOP HERE!!!
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