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| - I REALLY want to like this place, but my experiences so far have been underwhelming. I usually grab lunch on my break and take it back to the office, so having a healthier drive thru option rather than calling in orders is great for me. I have been here twice. The first time, I got a sandwich. Compared to the thick focaccia bread, the meat was practically nonexistent. Now I know focaccia bread is supposed to be thick, but the contents need to match so I don't feel like I'm just eating a loaf of bread.
My second visit, I got the turkey bacon avocado salad with ranch and a slice of sourdough. They forgot the sourdough, and the salad had one tiny piece of thinly sliced bacon on it. The turkey was abundant enough and there was a quarter of a fresh sliced avocado. Not terrible, but a pretty boring salad I could have easily made at home. I do appreciate two sides of ranch as most places are stingy with the dressing.
The person at the drive thru on my second visit also seemed like he would rather be anywhere else in the world at that moment. He would cut me off with "anything else?" before I even finished asking to hold the tomatoes. I know the lunch rush can be hectic and patience wears thin, but my order was painless. No need to rush me.
Overall it's not terrible, but definitely not worth $10.59 for a salad and a small drink.
UPDATE 2/26/2014:
I tried to give this place a chance. I really, really did. But I think I'm done. I have visited this place (drive thru only) about 6 times since my first review. I order the turkey bacon salad every time, hold the tomatoes. I've gotten tomatoes every time except once. I even once told them I was allergic, hoping that might get them to pay closer attention. Nope. I asked for croutons once, got a slice of bread. I asked for croutons another time, got nothing. I ordered a sprite that turned out to be soda water. Received no napkins/forks on another occasion... etc., etc,. etc,. It's unfortunate that small mistakes like these would cause them to lose a customer, but they're SO consistent with their mistakes, I can predict them before I even receive my food.
The one thing that has improved over time is the customer service. It's gotten much friendlier. Unfortunately that doesn't make up for everything else.
Another location is opening up on Elliott soon. Maybe I'll give them a shot because I still love the idea of a fast food salad that actually uses fresh ingredients, but I'm definitely done with this location. Too bad.
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