I never, never write reviews. But after being told they "couldn't" do something when I pay $6/$7 for a sandwich is a joke. All I wanted was no cheese that comes on one of the sandwiches. Every Starbucks I have ever went to has taken it off, no issues. However, after she said she couldn't, and I corrected her. She attempted telling me she was not able take it out of the packaging, even though this is how I have always ordered this sandwich (it has to come out of the packaging to be made any way.) After I said this, she proceeded with "I can try." What a serious joke. I literally spend so much money in this place, and to be treated this way about taking cheese off a panini is straight ridiculous! I think I'm finally done with Starbucks. Rant over.