Must say the 3 girls working there this morning could not be friendly or break a smile to the customers if they tried. When they opened the gate at 5 AM they should have smiled and said Good Morning everyone! NO, they did not say a word and just went to counter and expected us to come to them still not knowing if they were open or not. I think Starbucks needs to be more selective of their help. The one girl was sleeping in the shoe shine chair when we walked by and yawning and playing with her hair. Then served us food. People waiting with me were all commenting to each other Very poor manners and not representing the Starbucks name very good. This was in Concourse A in Cleveland Hopkins Airport Sept 10, 2014