Ive had it with the service department. First of all when i bought the car i was promised $29 oil changes for the life of the car. Less than a year later it was no longer being honored. Next they started enforcing appointment times for oil changes (latest appt is 3:30). For someone that has a job, thats a little challenging. Not to mention the worlds most annoying service advisor Nik will try and up sale every service known to man (not to mention repeat himself over and over and over again until you either buy the service or cut him off). Not to mention it somehow takes them at least an hour to change oil. The final strike is due to having a job, i was 30 min late for my oil change appointment and was informed that all the techs went home... it was 4 pm... service hours are up to 6 pm... Congrats on losing a future car sell (ive purchased 3 cars from chapman dealerships).