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  • No complaints but no real raves either. I had the beef burger with 1/2 regular fries and 1/2 sweet potato fries. I have never seen that offered on a menu before, which is a nice option. As I expected, the sweet potato fries were soggy, but still OK. The regular fries were also OK. They tasted frozen - but, to be fair, they do not claim to serve fresh-cut fries. Though I kind of expected fresh from this establishment. The burger was good and I liked the variety of toppings, but not a standout. It was a bit on the bread-y side, in that the proportion of meat-to-bun wasn't optimal (though I did have the whole wheat bun, which may be a factor). The service wasn't great, either. One waitress took my order; another delivered my food (and, while definitely not cold, wasn't hot-of-the-grill either); a third waitress bussed my table and delivered my cheque. Nobody checked up on my meal - servers should do this at least once, and it was not in the middle of a shift change, nor was it that busy either. All in all, I have no problem going back - but I would not be the one to suggest this place either. I would rank Big Smoke, Great Burger Kitchen and Acme Burger all above this place, (but I would still rank HERO below). For about $13.00 + tip, it was adequate.
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