On the door it stated it was open at 10 a.m. I arrived at 1010 and the doors were still locked. A clerk let me In. I was one of the first people there along with another couple. This was my first time at Jason's Deli. I saw several workers standing behind the counter but no one explained to me how it worked; I had asked how do I ordered my food. I then ordered the all you can eat salad bar Plus a cup of soup. Now remember there is really no one in the restaurant and it was dead. It took 15 minutes to get my cup of soup while all the workers we're standing on the back preparing other food. When I got the soup, the soup was spilled all over the Bowl. Some of the lettuce was wilted. I wasn't impressed with the salad bar. None of the things in the salad bar was filled up to the top. The chocolate syrup was out. I was disappointed in the whole overall experience. This place lacked attention to detail. I wish I took pictures to prove how sloppy everything was. They need to fire the manager!!