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  • Well - I tried to make a large party reservation. The hostess said I needed to speak to the manager. A few minutes later the manager got on the phone and said "he could not do it" I asked what he could do. The manager said he could only do a parties of 5 reservation. I then suggested that was fine we would break up the group accordingly He indicated that would not work either. I asked if it was a staffing issue. The manager said no. I felt by his tone he was being bothered rather than being apologetic. Not a good first impression for the new Mentor location. The manager's nearby competitor was happy to accommodate.
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