I have been using this location on the 101 & Frank Lloyd Wright for a few months now and I'd say the service is sub par, even with the monthly package they try to upswell me. Well I caved in and bought a detail package. Dropped my car off and was told they would call once it was completed; we'll never received a phone call. I actually called at like 7pm and had to ask if my car was ready. After all that I get there, pick up the keys and then inspect the job performed. It was okay. Not too bad, but saw a few minor things that could have been better but not going to complain. I'm going through as it appeared whom ever was cleaning had gone through my glove box and center council so I investigate and everything seems all there. I noticed my change holder was hanging open and prior to dropping my vehicle I had just put approximately $5 in straight quarters in there, however after the inspection there was a few coins and left 1 quarter in the change holder. Really? Who steals someone's change. That's all I have for now but I will no longer be using this location as its too busy, they do a poor job on the regular as there are just too many cars. Found a better location, excellent service and a much better attention to detail.