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  • Inedible food and incompetent service in a shiny 4-star toy on the lakeside waterfront "100% corner" in Madison. After staying at the Edgewater for business over four days and dining at the Statehouse four times, this review applies to the front of house and the back. Routinely, I was not acknowledged or offered water for more than 20 minutes even when indicating in advance that I was on my way to a meeting. The food was not served to order (raw poached eggs, tough and over salted meats/fish, over sauced mystery fish, raw strawberry pie dough). At breakfast, I had to request my check FIVE times and was 20 minutes late to my meeting. At the last meal (and why didn't I learn my lesson?), my salad and entrĂ©e were served at the same time, swimming in a mass of unidentifiable glop. Servers are not trained/ knowledgeable about what they are selling/serving. I had requested fish similar to trout and got a fatty, oily, thick, tough, over-salted bottom feeder. When I opened my napkin for silverware, there was a lone spoon inside and no fork so I couldn't eat it anyway - again after a 45 minute wait. I sent it back and got a cheese plate. Go for the view and enjoy a drink, but prepare yourself to feel like the invisible guest. I suggest all employees watch the film "A Five Star Life" (Italian with English subtitles) to get an idea of a luxury guest's expectations and the Statehouse's vast room for improvement.
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