Called multiple times to make an appt. When I finally got one for the same day they called me back to cancel. I was getting on a plane the next day to go to a wedding. 7 months later I was able to get an appt only to have a horrible pedi. Paint chipped off 2 days later. Color selection was limited. They take you into a different room to let your nails dry, but no one checked on me or instructed what to do when I was done. They really do not take care of their customers. Also, my manicurist was on the phone when I got to the spa and was late getting to me due to being on the phone. She was constantly looking at the phone and was tense. Making me stressed out. So much for relaxing.