About: http://data.yelp.com/Review/id/MqeDGS0TgN3AKKwZ7bDIUQ

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About: http://data.yelp.com/Review/id/MqeDGS0TgN3AKKwZ7bDIUQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-12-24 00:00:00 (xsd:dateTime)
itemReviewed	Igors Discount Automotive
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Well I would have given this guy as well as his employees a 5 star rating because he does know how to work on cars and his prices are very reasonable. However, I've had my car worked on a few times by Igor and his employees and this last time was left very disappointed. It wasn't about the quality of the work because they fixed what needed to be fixed but they neglected to clean up after themselves and left the interior of my vehicle less than what I dropped it off ( I cleaned my car before I dropped it off so I know how clean it was). The first part of my review is about how they left the interior of my vehicle disgusting and a mess! The interior of my vehicle is beige and I got it back black and dirty. The first time it happened no big deal I cleaned the oil off my door panels, carpet, and steering wheel. I didn't even complain. I do not have dirty cars period it's gross and I get them detailed and cleaned very often as I have custom paint so when it happened again I was PISSED!!!!!! Not only did I have oil hand prints on both beige door panels but an oil foot print on the floor of the driver side but how I have floor mats! There was dirt on my back seat black seat covers (I bought black seat covers just to make sure the interior of the car stayed clean) there was also foot prints from a child putting their feet all over the back of the passenger seat. So was someone using my car as their personal ride?! There was trash in my back seat from someone eating as well as a car battery not mine because I get my batteries from AAA. So it was treated like a trash can as well. My kids get chewed out if they leave a empty water bottle in my car. I don't even eat in my car nor allow anyone else so if you can only imagine I am fuming! I have taken my car to many shops and NEVER EVER HAD THIS HAPPEN!!!! I got my car back and it took me 4 hours to clean it and I still couldn't remove all the oil from the door panel which means I have to take it to get professionally cleaned. Also, I had one of my front bumper vents missing after I got my car back they snap in to the vehicle and you have to pull it pretty hard for it to come off so I couldn't understand why that was missing so that was something else I had to buy myself. Second issue I had while Igor had my car was the length of time he kept it. The second time I allowed them to "care" for my car he had it weeks at a time because they couldn't figure out what was wrong with it the first time they had it for 3.5 weeks. Which was fine at first because we are fortunate enough to have multiple vehicles (I thought I would get it back sooner as I don't use my sports car as a daily driver). However, He did not keep me updated on my car and I had to contact him. Hello you have my car I would suggest that you communicate with the customer not the other way around! So after they had my car which seemed like forever I had to pick it up take it to the dealership pay $$$ to get it diagnosed there and then bring it back to Igor (1st time I cleaned my vehicle also but I could have paid the dealership to fix my car as money is not an issue but I thought he would be a good personal mechanic for my car). After I had that done it still took them over a week and a half to get working on my vehicle. I told him exactly what I wanted fix the day I dropped it off. The day I am supposed to pick my car up I get a text message asking me if I wanted to have my window fixed while it was there. WTF are you talking about?!!!!!!!!! I know my driver side window doesn't function properly but it functions properly enough for me I know how to work the shit on my car because it's mine (plus he was already informed my window didn't function properly). I was just dumbfounded because I did not know that working under the hood required that you roll the window down. This window makes a very obvious audible crunching sound at about half way which would indicate stop wtf you are doing because it doesn't sound right however, his employee continued to roll it down and break plastic within the panel. How and why would you ask your customer to pay for something they didn't break?! He made me feel like I should pay for it regardless also he told me I can take it somewhere else and have it repaired. This is when I picked it up and saw how gross it was on the inside too. After all of this I finally have my car back safe and sound in my garage nice and clean. If I would have gotten my vehicle back in the condition in which I gave it to him I would not have complained about anything gave him a 5 star review and continued to be a customer. Lesson learned I will be taking my car to a shop where work is guaranteed, done in a timely manner and wouldn't get it back with oil and garbage in it.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	S

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