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  • I get the distinct impression they dont want you as a customer and that you are lucky to get the privilege of paying them. When you take advance orders and charge in advance you need to keep your promise. They have 15 minute windows for pickup and I am over 30 minutes past my window, so more than two windows. I was told I could get the order and make it back in time for kick-off. Now it is looking like I might make half-time. I called in advance and they accepted the order. If you can't make the orders you shouldn't take them or you shouldn't assure people they will be able to get the order and make it by kickoff. They told me five more minutes, after ten minutes I told them to bring it to me and gave them the address. They had me sign the credit card slip and then said it would be $2 for delivery. I came pickup and 35 minutes later I told them I am missing the party and they need to bring it to me. Why am I paying for delivery? I ordered pick up and I showed up to pickup. This is the busiest night, I get it. Don't promise all this food and then delay me through the bowl. It is now too late to find another place and I am already well into being an hour late to the party. All this aside, there are plenty of signs telling you what the restaurant won't do for you. If you get the wrong dipping sauce they won't change it after you get your food. They won't change orders 9 hours in advance to have more of something without cancelling anything. There is a major customer service problem here, the entire attitude is that pizza places are an incredibly competitive market. You shouldn't bend over backwards to be someone's customer if they don't want you as a customer. If you read all the way down here you probably want to know if all this trouble was worth it. If you believe it could possibly be worth it then you are the type of customer for this place. If you think there is no way this pizza could be good enough for all this trouble then you are going to hate this place. Pizza showed up 7:45pm, an hour and fifteen minutes later. Wings soggy and mild, not really medium. Pizza was alright.
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