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| - When you order a bacon guacamole burger, it should have GUACAMOLE on it rather than a green painted bun. That's THREE times this location skimped on the guac. To be fair, our server brought out two containers of guacamole, but I mentioned beforehand that I wanted my burger to have plenty of guac, not green colored buns. Not sure why this location does this, but another nearby locale did as well until I brought it up to management and I've had zero problems there since. That's my favorite burger and both me and my guests who've gone there ordering identical burgers have been shorted. :/
Is this a CHAINWIDE decision?? If so, Red Robin corporate will hear from me. I'm sorry, but green mustard-like coating with tons of shredded lettuce to disguise the NON-guacamole topping doesn't cut it with this girl. Been a Royalty member for years and that's my fave burger. Otherwise, Red Robin's food is good. Salads here are superb, except if you order the Avocado, you get two slivers. Does AVOCADO really cost all that much?? El Pollo Loco gives at least HALF of an avocado in their salads - and that's a DRIVE-THRU order.
Good service - just frustrated at not getting what is printed on their menu and described. Not good for the brand. I'll be in touch with regional or corporate management. Sad to see a restaurant chain such as this cheat their customers. Thankfully, we had a good server, but our burgers got cold before the guac was brought out to us. Disappointed. :(
PS - if you order the Bacon Guacamole Cheddar Cheeseburger, make sure to INSIST upon them serving your guac on the SIDE. Then you get AMPLE amounts of guac. Seriously, Red Robin - stop cutting corners to save pennies in deceiving your customers.
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