We have been going to Ajo Al's for about 8 yrs. We have been to 2 locations, this location on Bell Rd has been the location we have go to the most. We went on Sun, March 12, to have a birthday lunch for my Mother. We have made reservations in advance as we had a party of 12 people. We were very disappointed with the service we received. Daniel our server took our order and then before he left the table repeated every ones order back. It took a very long time to get our food, it was lukewarm when we got it. We had order a Cadillac Margarita and it didn't look or taste like what we normally ordered. Ask the server about it and his response was " different bar people make it different. He didn't offer to take it back. My daughter's lunch did not come out with the rest of the food, when we asked about he said oh I will go get it now. He came back out to wait on other tables and we asked again about her meal and he again said oh I will get that now. Everyone tried to wait so we could all eat together but our food was not very hot in the first place so we ate and her food finally arrived. He said there was a mixup in the kitchen and some other table got her food. After that he pretty much ignored us and when I asked if I could speak to a manager he just walked away. I am not sure if Daniel was having a bad day or if this is how the employees are told to act.