Second visit was a disaster. I had called on a Thursday for a Monday appointment. My needs were simple. I wanted a oil change an tire rotation. The only reason I chose Midas was because they can rotate your tires in a cris-cross pattern and the rapid oil changes places cant. I specifically asked the manager, Jonathan, if I could get in and out quickly and he said it would be no problem. Come Monday I bring my car in at the appointed time and they don't pull it into the garage for 15 minutes. They start to work on it in another 15 minutes and over time inform me that I need a wiper blade and a new air filter. I wait and wait and my car is just sitting there. I ask the manager why so long and they inform me that they are waiting on the air filter and it may take another hour. WTF 2 1/2 hours for an air filter? I asked the manager if he remembers my call and specific request and he just gives me a dull stare. I ask for an apology and he says ' stuff happens , ya know' Never again.......