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  • For those of you who want an evening that involves paying to eat and be served, don't expect too much from Montana's at Don Mills and Steeles. This is the third and last time I bring my family to this restaurant. It begins well, the server impresses you by writing upside down on the brown paper on the table, and drinks are promptly served. On Wednesdays, when it is all you can eat ribs, the server vanishes when you are trying to re-order ribs. When you finally get your second helping of ribs, they are half of what you originally ordered, and over done. Waiting again for another re-order can take up to 15 minutes. The server is a ghost, and when they materialize, it is with a plastic smile and fake enthusiasm. It is a waiting game, and they are trying to wait you out so you will be full, so pathetic. If you are going to have an all you can eat night, be prompt and attentive to those that have come to eat, and stop playing games. Beyond the aggravating wait to get your food, another aggravation comes when you try to leave. Twice I have been left without a receipt. The first time the server promptly vanished into thin air without bringing me the Visa machine! When I notified the manager, I had to wait another 10 minutes till they came with the original receipt so I could pay! The last time it happened to me, the server had difficulties operating the Visa machine, apparently it had run out of paper, and it took 15 minutes to get a receipt printed for me! Honestly, 15 minutes. In the end all I got was a plastic insincere apology, and a smile that truly said, "I don't care" . Perhaps it would be okay if I was single, but having children with you is not easy. Time is of the essence. Other Montana's have had better service, but this place is lacking in the basic elements that one pays to go out to eat for in the first place, food and the receipt.
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