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  • While visiting a friend in surprise we decided to check out Dillion's after hearing it's praises. We got there about 7:15 and there was a wait for a table. We asked if there was a bar and we were directed around the corner. We finished our beers, and I began to wonder if they had been calling us. I sent my husband to check it out. Sure enough, our table was ready, they completely ignored the fact we said we'd be at the bar. We ordered, everyone got ribs, but me, I ordered burnt ends since I never had it, it's basically leftover pieces of smoked brisket. We also ordered onion rings and toasted ravioli stuffed with jalapeno cheese. The starters were tasty! Then, confusion ensued. We were told they only had enough ribs for 2 orders, but after much back-n-forth then said they had enough. During this, we were told it was our fault for seating at 8:00, if we want ribs we should come earlier. Wow, grr-eat customer service... Note the heavy sarcasm. Everyone eventually got what they ordered. I did not like my burnt ends, because of an odd musty flavor I could not place. I did think the Mac-n-cheese was great, though. Once we finally got them, the ribs were nicely smoked and tasty. The food was pretty good, it was a shame that the service was horrendous.
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