I'm very reluctant to leave 1 star reviews as I know these can affect businesses deeply but when I feel they are warranted I do so with no guilt.
My experience with Hue Spa was nothing short of unpleasant right from the get-go.
Firstly the receptionist gave us incorrect directions to get to the location. We arrived 15 min late as a result on a Saturday morning. We were told that because of this the 60 min massage would be 35 min.
We asked to come back another time but were told that once you have a reservation you cannot cancel within a 24 hour window. With no other option, we agreed and were led upstairs by two women who looked to be quite young.
They could barely speak English (which isn't a problem) but tried to instruct my GF and I to wear clothing they provided. For men it was a large pair of shorts but I had no idea if these were cleaned or just worn by a prior client.
The location is a house on Finch street, and while it looks professional from the outside, once you get in, it's basically just massage tables in random rooms all over the house. There is no professional setup here. Just massage tables in bare rooms. The rooms themselves don't look particularly clean, and I was a little put off by this. But still didn't say anything.
The girls performing the massage were most definitely not RMT's but the group voucher we purchased did say we would be getting an RMT massage. Again no complaints on my part.
The girls themselves were nice and didn't say much (most likely due to language barrier) and did a decent job with the skills they had. The hot stone massage was pleasant and I did enjoy it.
To their credit they did go a little past 35 min. Probably 40 min total. When we were done, we went down to the receptionist who instructed us that we need to pay tax on the massage of $5.
A little shady on their part but what really got me was the lady insisted on a tip. If the service was top notch I would have gladly obliged but instead I just shook my head and left.
I can't recommend this place, and it is very unlikely that I'll ever go back again.
1/5 Stars. Highly recommend to avoid as there are better options out there for similar services.