The girls that work here do not have any customer service experience and no training. it pretty much seems like they just walked in from the outside and put aprons on. Seriously the worst Brueggers Bagel place ever! I love Brueggers but if this would have been my first experience with them I would have never gone in a Brueggers place again. I understand that they may be new and don't know how to make the items on the menu but at least have a smile on your face and warm energy. They need help!