Every single time I go thru this drive thru it takes 5-10 minutes. Apparently I like punishment because I was there yesterday and not only did it take 10 minutes to go thru the drive thru but the Barista made me repeat my order three times at the Intercom. Then I pull up to the window and she screws up my coffee not ONCE but TWICE! I pay well over $5 for my coffee. I expect it made the way I like and I expect it in a timely manner. Katie not only eff'ed my coffee in the A but she rolled her eyes at me while she was pounding it out and didn't even apologize. Screw Katie the Barista!