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  • The dealership is conveniently located in the same area with some other mega-dealerships in Surprise. The dealership is huge with lots of available parking for customers. It's so huge that they utilize golf carts to take customers around to see the vehicles. Staff are warm, friendly and welcoming. There's no pressure from anyone here and they pride themselves (rightly so) on their mantra, i.e. the price they advertise is their upfront price and guaranteed to be their lowest. In other words, there's no hidden or additional costs attached to the price and there's no in-your-face-haggling as I've encountered at other dealerships. I love the layout of the place which is spacious, clean, and well-lit. The main area is where you're greeted by either a receptionist and/or the sales department. Once you decide to purchase or lease a vehicle, you're then taken to the side area where the finance office is, where you're greeted by more welcoming and friendly staff, then from there as you leave their offices, your vehicle is right there waiting for you in an individualized glass booth where a service or sales specialist will go over the ins and out of your vehicle. Customers can also help themselves to snacks, water, soda (from a soda machine) and popcorn. There's also a nifty automatic Starbucks machine that brews coffee and lattes that are to die for! That alone is enough to bring me back apart from the fact that I will most definitely be returning to utilize their service department to have my vehicle serviced. It's a great and convenient location, the staff are friendly and not aggressive as experienced at other dealerships, there's duplicity in their sales/sales prices, and the place is beautiful and huge!
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