I've been coming to this location for 2 years (exactly this month) and have never had anything but the best experience and service. The staff are beyond friendly (as in they will hug you if you are crying, feed you if you are hungry, etc etc) and it's always a relief to have a friendly face in the morning. Today I got a large hot Christmas morning chai (a chai tea latte with white chocolate) with coconut milk, which is my staple on a chilly morning because I'm not a huge fan of hot coffee (but I love their iced coffee). It was free because I had my stamp card all filled out, which was a great way to start off my morning. I visit Dutch 1-3 times a week, and will be back routinely until I graduate college!