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  • I can't believe how bad the customer service has gotten in this business. I'm at the Rainbow location right now. Jasmine, the girl in the front, has to be the rudest person I've ever dealt with out of all of them. The first time I encountered her I just thought she was rude with a bad attitude. Now I know I was being kind. I walk in and she's on the phone. I stand there for a least a minute when she finally asks my name. She never looks up at me or says "Sorry our printer is down and I'm holding." She only says,"Just a minute" and then talks to the person on the other line about the printer being out as she's kinda helping me. She then asks "You're not buying anything are you?" I tell her no. It's clear at this point I'm a put off by this situation so her solution is to VERY VERY VERY SARCASTICALLY with attitude ask me if I'm having a good day. When I tell her she should really be more polite she starts smarting off and telling me "I was on the phone with my boss." Yeah pretty sure any real boss would understand if you HELPED THE CUSTOMER FIRST Wow, I just can't believe wanting a nice relaxing tan and dealing with this crap. Oh and there is a tip jar. FOR WHAT??? Sitting on your ass? I'll be calling corporate ASAP
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