I don't know why therer are so any bad reviews for the Westin location of Enterprise unless now there are new staff. I thought everyone was helpful and charming.
I reserved at a different location and asked for a pickup from my hotel. The lady said sure we could do that but if you walk across the street there is one at the Westin. Same rate that I reserved at the original one.
The staff were obligingly and gave me a lovely Kia Soul. My fave rental car. Yeah!
Upon return I asked them to drive me to a differnt hotel and they did.
Will rent from them again