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  • Great food, but I don't feel like I can go back here anymore because of one too many run-ins with rude waitstaff. There is one person in particular with whom I have had several uncalled-for (in my opinion) encounters. This most recent time, I left a bad tip (didn't mean to--simple oversight on my part). I was told that I had apparently tipped poorly in the past as well and that if I continued to do this, I would be refused service in the future. I apologized, handed the person a few extra dollars and got out of there. As someone who also works in a tip-based industry (cab driving), I was really taken aback that someone would confront a customer about their tipping and then basically threaten not to serve them in the future because of it. Sure, not leaving 20% was my fault, but it was a surreal experience nonetheless. I've had similar encounters previously with this person as well and have heard similar stories from others, so I think I'm done at Willaby's. But that's ok, cuz the actions of their waitstaff have given me the impression that they don't want my business anyway lol...
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