I have never had a bad experience at a Valvoline location. This location worked efficiently and professionally. I came in during a huge snow storm a few weeks back because I knew there'd be no line! These guys don't try to sell you anything you don't need. They're there for the oil changes and if they see anything else on their thorough check under the hood, they'll let you know. This time they happened to see that my air filter was nearly black. The guy showed me my filter compared against a new one, told me the cost of a new one, and asked if I wanted it. I loved the breakdown of price and a visual comparison so I could choose for myself.