We boarded our dog for four days.
Day 1: dropped off at 8am and the log they gave us stated they never fed our dog breakfast or dinner... what?!?!
Our dog is a high energy hunting breed who loves any weather outside and will play for hours rain or shine... that's why I found it surprising the log states our dog wanted to just "stay inside and cuddle on a rainy day"... perhaps they were just too lazy to do there job that day... also our dog does not cuddle... so that's a bold lie as well.
There were several mentions of our dog being "calm" "cuddly" which could never be descriptors for our dog. Lastly they referred to our dog consistently on the dog as a "he" like "he was so cuddly and playful"... our dog is a female... did they even deal with our dog at all?
We called to complain after we read the log. They had no real answers. They even back peddled and described our dog as "nervous" "didn't eat much" They had no explanation for why her meals were not logged but they claim she was fed. They did say they knew she was a female and it was just an error. They did advise that our dog was not cuddly and they aren't sure why that was written...
What a scam! These people clearly don't care