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| - LAST PARAGRAPH IS THE WORST.
I came here twice and I ordered the same thing. I ordered the hot pot for two ~$24.99. Both times I ordered the same hot pot (there's a selection of 4 different hot pots with different soup bases and toppings). The first time we ordered it, it came with enoki mushrooms. The second time we ordered it, the enoki mushrooms were missing. It's inconsistent, but we didn't press on it because it wasn't a big deal.
Originally, my friend and I wanted to order the bbq meat. It was extremely expensive ~$35-60 for one meat serving and you had to choose two meat servings! I went with one friend, so if we ordered it the bill would have probably came up to $90 for two people! I really don't like their "you have to choose two meats" policy and I'm assuming their meat is expensive because they've advertised it as aged meat. I'm not sure how much different that would taste, but i've always had kbbq at yonge and finch (korea town) and it was around $35 and enough to fill two people with empty stomachs! The "must order two meats" doesn't make sense to me, because ordering a kbbq should get a lot of meat as it is.
The worst part about this experience, or my second experience, was the customer service. The bill came and I was paying the bill in cash. My friend leaves because she's covered most of the bill (she payed the bills) and i'm handling the change. As soon as she leaves a staff (ahjumma) rushes in, corners me so I can't exit, takes the bills and says, "YOU NEED TO TIP 10%. 10% TIP IS THE MINIMUM". I was so confused because she was speaking so fast and she just came out of no where. She's also standing extremely close to me and it was just a weird and uncomfortable experience. Until I could underdtand what she was saying I kind of just froze there. I'm quite shy in person and i'm not that assertive... People were staring at me because she was being so loud about it, yelling at me and giving me a dirty look. Lol, when I realized what she said I couldn't even explain myself. I was looking for change so I wasn't done paying the bill... I was going to tip 10%... I was scared and nervous so I found the largest change in my wallet and just gave it to her.. she gave me a dirty look when I left, or basically the entire time. I will NEVER be going back there again. Also, what happens if someone wanted to tip less than 10% because service was that bad? I had no intentions of not tipping, but if others wanted to tip less as a reflection of their service, will you stop them then? This doesn't make sense. If you had asked nicely, I wouldn't have given a one star review, but I felt extremely upset because I was accused. Why did I have to get a dirty look from you and who are you for coming so close to me that you block my exit, tell me I can't leave, and just yell at me.
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