We usually have a five star day here but we miss Sandy! Ginny was our rep this time and although she did take care of our needs, we were very turned off by her hard selling. Suggestive selling I can understand you gotta do your job. However, it hurts to feel shot down because we didn't want the things she suggested. I'm all about reusing what i have before buying new things. i just font like to waste. To help her we gave in in buying an adapter for our iphone 5, to use on our other iphone chargers and we bought a life proof case because we wanted that. we come hime to find out that the adapter can't even connect to the phone thru the darn case. Urghhhh!!! Not happy about going back to exchange it! We live in summerlin, but I would have rather drive all the way to Henderson to see Sandy. We love her!!