I bought my car from CarMax in 2010, and last month some weird light I had never seen came on in my car. I checked the manual and it had something to do with the brake system so I called and made an appointment. The hydraulics had to be repaired, but they had to order the part. It took six days for the entire repair to be completed since they had to wait on the part but they called me everyday to let me know what was going on. I liked that. When the car was completed I went in, paid, and went home. It was easy and I liked that they called to keep me updated on what was going on everyday.