My chi mix and our family traveled from Ohio to vacation and Lake Norman and immediately showed signs of a collapsed trachea. Everyone at this facility from the greeting staff to the MDs and the techs were very knowledgable and handled our situation urgently and were SO kind and loving towards my little boy. Luckily tho he did have a slightly collapsed trachea he was able to be released with meds and is doing almost 100% better thanks to the great care he received from Dr. Katy Boger and her phenomenal staff!