I was happy to see that this mall has this restaurant because it is one of my favorite places to eat. I usually go to the Promenade location....and very happy there but Vaughn Mills its a totally differrnt story....
I am walking in with my husband and two kids. Right at the front they tell me i have to leave my stroller behind...are you kidding me... no restaurant has ever ask me to do that before...what if one of my kids was sleeping? i actually try to time it that way so i can eat a meal in peace.
Since we were all hungry i figured ok lets just stay in.I asked for a booth because it is easier to manage my 3 yr old in there.The waitress gave me a weird look and said that a booth is not available and we can sit at a regular tabe...why...i do not know...the restaurant wasn't even that busy
.ok so i am getting pretty irritaded by now...i insisted of getting that booth...she gave it to us but with an attitude. I figured it can not get any worst than this lets just enjoy our meal.
As i am getting the menu i ask for the high chair...the waitress tells me she can not give me the high chair because we are sitting in a booth...what?!..i always get a high chair sitting in a booth and it is never a problem and maybe if you didn't take my stroller away i would be able to put my younger child in there.
At this point i asked for a manager. She tells me how it is dangerous for my son to sit there because it is blocking the waitress to serve the food to our table and the food is hot...and they are concerned about safety...believe me there was more than enough space
I was quite upset at this point so she brings me a high chair...the one that you are supposed to strap in to a chair...hello...i can not strap this to anything we are sitting in a booth...am i supposed to sit my 1 yr old child in a high chair that is not straped in into anything...i think that it is pretty dangerous!
Don't ask why but we stayed anyway with me and my child sitting on my lap.
BUT I TOLD MYSELF I WILL NEVER COME HERE AGAIN ...EVER!
It is a waste of a good restaurant...poor management!
I would highly recommend the Promenade location. They have very friendly stuff...stroller no problem...you can sit whetever you like...with a proper high chair...really i have nothing bad to say except that.i am always very pleased with their service and of course that they have yummy yummy food at a reasonable price.