What a total and complete jacka$$
I have a beautiful 18 year old replica omega watch which needed an extra link put in. I decided to bring it in here since they claim to be the best in watch repair.
First off, upon entering, there was no hello, no welcome, no how can we help you. Just bug eyes and concerned stares.
We approach the counter and I tell the guy what I need. He takes the watch and looks at the back. This is where it gets funny. He then says loud enough for the entire store to hear "oh, this is a fake. I can't do anything with this. I don't have links for it"
So then I said "well can you call them (the manufacturer) --
This is when he rudely interrupts me and said "oh OK. So who do I call? Oh let me call the fake watch people and ask for some fake links for your watch"
At this point I wanted to throw my watch at his face. But instead I said "no how about you call the real watch maker and order me a link"
This is when he decides to educate me on the differences between fakes and reals and how it can be just a hair off and there is absolutely nothing to be done for me. The watch is trash.
I was speechless and I don't think I've ever been talked to like that and for sure have never experienced anything like this jerk-off.
Seriously folks, take your business somewhere else. These people are ridiculous.
By the way, I went to FastFix at the galleria mall and their master jeweler is making me a link. So all is not lost.....