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  • If it were possible to rate this dealership with zero stars, I would. What a terrible buying experience I had with BMW North Scottsdale over the weekend. Without too many details (please contact me if you would like further information), I was within seconds of leasing a 2009 128i coupe. I had a verbal agreement from the Sales Agent to honor a National BMW America special provided all qualifications were met, but when I went into sign the documents, everything changed. The most egregious part of the deal was that the car has 1247 miles on it since it has been used a demo car. In the financing details, the dealership was penalizing me by increasing my monthly payment for the miles that THEY drove! (Not kidding...when the miles went to 0, my payment went down, when it reflected the 1247 that THEY drove, my payment went UP!!!) Plus, let's not forget that a car with 1247 miles is a used car!! If you ever find yourself about to buy/lease a BMW where Steven is your Finance Manager...RUN! RUN like the wind! And if the Sales Manager Rick comes in, you won't even have to run because he'll ask you to leave, just like he did to me yesterday! This dealership is completely unethical and needless to say, I will not be purchasing anything from BMW North Scottsdale.
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